WE ARE CLOSED SATURDAY AUG 1, SUNDAY AUG 2 & MONDAY AUG 3 FOR THE HOLIDAY. WE HOPE YOU ENJOY THE HOLIDAY TOO!

http://protechpoolandspa.ca/2353-2

CANADA DAY

WE ARE CLOSED SUNDAYS AND MONDAYS FOR JULY AND AUGUST.  WE WILL BE ENJOYING  OUR TIME OFF WITH OUR FAMILIES AND HOPE YOU WILL TOO!

WE ARE HERE TO HELP YOU WITH YOUR POOL OR SPA AND FOR SWIMWEAR, BEACH WEAR, WATER TOYS, INFLATABLES, POOL AND HOT TUB CHEMICALS, EQUIPMENT, ACCESSORIES AND SUPPLIES.

TUESDAY THRU FRIDAY 9:00 – 5:30

SATURDAY 9:00 – 1:00

Covid 19 Update May 2 2020

COVID-19 UPDATE May 2/20 (please call us for the latest updates)
Good morning. Sun is shining and everyone wants to enjoy they’re pools! 😁
Our NEW SUMMER HOURS are MONDAY THRU FRIDAY 9:00am to 5:30pm and SATURDAY 9:00am to 1:00pm. We are open to serve our customers. NO NEED TO CALL AHEAD.  Please use drive through on north (left side) of building and we will get you through quickly. If you would like to come in and shop we can let you in with Covid 19 rules of sanitizing and physical distancing. Thank you all, we appreciate your business.

Spa or hot tub water problems.

HAVING PROBLEMS WITH YOUR SPA WATER?

Even though spa maintenance is relatively easy, occasionally you may need to treat and correct the few spa or hot tub water problems which arise. The clarity of the spa water may range from dull or hazy to discoloured and even  milky white. There could be an odour and the water could foam up when the hot tub jets are turned on.These conditions can be caused by poor filtration due to clogged filters or too short filter cycles, a lack of sanitizing chemicals, poor water balance or heavy use.

To clear up the spa water and correct these issues remove and clean the filters by flushing them with a strong stream of water from a garden hose. If they are really dirty soak them using Filter nu. Increase the filter pump circulation time using the control keypad settings. Most hot tub default filter cycles are ok for most situations but may need to be increased depending on the usage and bather load. In order to clear up these hot tub water problems quickly shock the spa water (increase sanitizer level) using several scoops of Spa Chlor to destroy any bacteria and oxidize the organic material in the water. Use test strips to check sanitizer levels regularily and add Spa Tabs to maintain chlorine or bromine levels at 3 to 5 ppm. Shock spa water on a regular basis. To eliminate excessive foam bubbles instantly squirt a small amount of Bubble Burst onto the foam. 

The shock treatment should eliminate these water problems but may need a second treatment if it doesn’t do the job in 12 to 48 hours. If a second treatment is unsuccessful you should apply Spa Purge overnight then drain and refill the spa.

To prevent further water problems, possible skin irritation or damage to the spa and equipment  remember to balance the ph, alkalinity and hardness of the spa water.

 

SPA COVER CAPS

Spa Cover Caps  A great way to maintain your hot tub cover from damaging weather elements and help your cover last longer. They also make it much easier to remove snow and ice during the winter. Just lift a corner and pull off taking ice and snow with it. Then shake it off.

MY HOT TUB IS NOT HEATING

My hot tub is not heating

If your hot tub is not heating and is cooling down there are a few things you can do yourself to troubleshoot the problem with your spa. If the heat indicator led is not lit, check the temperature setting as some spas will default to a factory setting such as 95°F or 100°F after a power outage, also check for energy saving settings such as economy or sleep mode which could be inadvertently set by pressing certain keypad strokes and cause a drop in temperature. Then check for any error codes on the keypad such as flo , fl or 3 dots flashing. If any of these error codes appear they mean that there is a problem with the flow of water through the heater manifold. One of the most common causes of poor flow is a blocked or dirty filter. The first thing to try is to shut off the gfci breaker to turn the power off to the hot tub and then remove the filter cartridge(s). Leave the filter cartridges out, check that there is nothing in the spa water which could be drawn into the open suction intake and turn the gfci breaker back on. This action will reset any error codes which were displayed on the topside control and start the sensor checking process over again. Now observe the topside display, if the error code does not return and the heat indicator led lights up then the flow issue has been eliminated and the filter cartridge must be dirty and blocking the flow. Clean the filter and reinstall it. If the spa continues to heat and operate properly you have solved the problem. If the led goes out and the error code is again displayed on the topside control then you need a new filter cartridge.

If the no heat problem is not caused by a dirty or worn out filter cartridge then check to see if the circulating pump is running. If it is not running but just humming then the pump will need to be serviced. Average cost of overhauling a spa pump is around $140, a new 2 speed spa pump will cost in the neighbourhood of $450 to $800 depending on the size and model. If it doesn’t make any sound then troubleshooting the spa pak controls will be necessary. That is beyond the scope of this article and most hot tub owners and DIY’ers and should be done by a qualified service technician.

Another cause for a hot tub to stop heating is a faulty pressure switch. This is characterized by a flow error code such as flo, fl, or 3 dots flashing on the topside display. To check the pressure switch use a multimeter to confirm continuity through the pressure switch while the circulation pump is running. If there is no continuity then replace the pressure switch. Cost for a pressure switch varies from $25 to $50 depending on the model and style of switch.

If the preceding information has not helped you to resolved your no heat situation then contact Pro-Tech Pool and Spa to arrange a service call with one of our qualified and experienced service technicians.

Rates for service calls In the Peterborough area are $90 per hour with travel up charges for longer distances.

 

Hot Tub Help

HOT TUB HELP!

If you are having trouble with your hot tub and need hot tub help or just have questions regarding maintainence or operation of a hot tub then click on this link to Contact Us for hot tub help to email a question to us. Brian or Nancy will try to answer your question as soon as we can. The answer or hot tub help tip will be emailed to you as soon as possible. We will also post it on our Frequently Asked Questions page.

Winter spa care

PROTECTING YOUR SPA FROM DAMAGE DUE TO FREEZING

In the winter when temperatures drop below freezing it is a good habit to check your spa every day or two to make sure it is functioning properly. If you don’t want to go outside to check it then using a wireless digital thermometer with an indoor remote display will tell you if the temperature in the spa is dropping.

If the spa is not heating and there is an error message such as “ flo” ,”fl”, or 3 dots flashing on a digital keypad or the heat indicator light on older spas is won’t come on, then there is a blockage in the water flow. Try removing the filter cartridges, if this corrects the problem then clean or replace them. If this does not correct the problem then shut off power to the hot tub for 10 or 15 minutes then turn back on. If this corrects the problem continue to watch the spa closely to make sure it doesn’t happen again. If it doesn’t clear the error then call Pro-Tech Pool and Spa Service for an appointment for a service call. Put a small heater under the cabinet in the equipment area to prevent freeze damage.

Pool Liner Replacements

Need a new liner?  Book now! Avoid disappointment and delays to your swimming season by being at the front of the queue. Come in and choose your favorite liner pattern.  Expert installation by experienced qualified trained installers.

 

 

 

Regional Swim Meet Sale

 

We will be attending the Regionals Swim Meet in Bracebridge Friday Feb 2 Sat Feb 3 2018.

We will have huge sales on a large selection of competitive swimwear and equipment along with draws for great Speedo and Arena prize packages!

GO TRENT TORPEDOS !

We will be closed Friday and open Saturday but with limited staff.

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