Hot Tub Help

If you are having trouble with your hot tub and need hot tub help or just have questions regarding maintainence or operation of a hot tub then click on this link to Contact Us for hot tub help to email a question to us. Brian or Nancy will try to answer your question as soon as we can. The answer or hot tub help tip will be emailed to you as soon as possible. We will also post it on our Frequently Asked Questions page.

Winter spa care

PROTECTING YOUR SPA FROM DAMAGE DUE TO FREEZING

In the winter when temperatures drop below freezing it is a good habit to check your spa every day or two to make sure it is functioning properly. If you don’t want to go outside to check it then using a wireless digital thermometer with an indoor remote display will tell you if the temperature in the spa is dropping.

If the spa is not heating and there is an error message such as “ flo” ,”fl”, or 3 dots flashing on a digital keypad or the heat indicator light on older spas is won’t come on, then there is a blockage in the water flow. Try removing the filter cartridges, if this corrects the problem then clean or replace them. If this does not correct the problem then shut off power to the hot tub for 10 or 15 minutes then turn back on. If this corrects the problem continue to watch the spa closely to make sure it doesn’t happen again. If it doesn’t clear the error then call Pro-Tech Pool and Spa Service for an appointment for a service call. Put a small heater under the cabinet in the equipment area to prevent freeze damage.

Spa cover saver

 

Save money by keeping your  spa cover looking great and lasting longer. Here’s how.

 

       To help keep your spa cover in good condition and lasting longer always remove all snow from the cover before opening it. Using a cover cap (see spa accessories) over your cover will make removing snow very easy without scraping the cover. It will also protect the cover from ultra violet damage, mould and mildew and keep it cleaner and help it last longer saving you money.

     Also having a good quality cover lifter (see spa accessories on this website) to remove and hold the cover while using the spa will prevent damage from dragging it off the spa and dropping it on the ground. Support straps (see accessories) are a good investment as they take the weight of the cover off the vinyl hinge and prevent it from ripping.

       Make sure the hold down straps and locking clips are attached so the wind won’t blow the cover off or open it up letting the heat out. Hurricane straps (see accessories) will hold the cover on even in the windiest locations.

          Remember to use a good quality cover cleaner (see spa chemicals/cleaners) to keep it looking good and lasting longer.

          You can get all these great accessories and more advice while visiting Brian or Nancy at Pro-Tech Pool & Spa Service 1446 Chemong Rd Peterborough, ON.